Prescription Refill Request

On-Premise Pharmacy with Home Delivery

Santa Monica Pet Medical Center operates a full service pharmacy on-premise. Our pharmacy provides fast and economical prescription refills with free USPS shipping on most items (pet food and treats, OTC, liquid and refrigerated items excluded).

How to Initiate a Refill Request

Call or text us your refill request to (310) 393-8218. Our staff will respond during regular business hours to you to make sure you are getting what you need. You may also leave a detailed message on our prescription refill line at 310-393-8225, or complete the form below. We are here to help!​​​​​​​
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Things to Consider When Requesting a Refill

​​​​​​​Refill requests for pre-approved medications received before 3 pm are normally processed the same day.

• Save a trip - we provide free shipping to your home using USPS with tracking
• If you want to refill in larger quantity please ask. We provide generous discounts for bottle quantities.
• The patient must be current on an exam for refills - it is California law.
• Refill requests that require a doctor review can take up to 7 days - please start the refill request process early.
• For medication requests from an outside pharmacy, we provide a written prescription. Allow 7 days for doctor review and processing.
• We can special order medications with next day availability.
• For prescrption medication items we don't stock, compounded medication or pet food, use our on-line store for easy ordering. We process and approve requests electronically without the need for a written prescription. Link to our on-line store here: ​​​​​​​Shop Online.